Most Popular FAQs

  • FAQ: What is First for Wellbeing?

    Answer:

    First for Wellbeing is a trusted brand, providing services which improve the health and wellbeing of the residents of Northamptonshire. It is a collection of NCC services overseen by the Director of Public Health.  We aim to work in partnership with local communities, the voluntary sector and wider partners like the NHS, Police and wider local government to make Northamptonshire a healthy place to live and work.  

  • FAQ: How can I contact First for Wellbeing?

    Answer:

    You can either email or call us. Email us on info@firstforwellbeing.co.uk or phone us on 0300 126 5000 (Monday to Friday, 8am to 6pm).

  • FAQ: What is a ‘Wellbeing Assessment’?

    Answer:

    The wellbeing assessment is a holistic approach to assessing someone’s wellbeing needs and goals, and will focus on up to two areas at a time (for example, weight management and physical activity). People will agree their own wellbeing goals and, together, we will try to meet those goals using both our services and resources already available to them.

  • FAQ: How will you know what areas of wellbeing I need to focus on?

    Answer:

    We will initially assess people via our specifically-developed online assessment tool, Octigo. This will help us better understand your current situation and needs. This assessment can also take place over the phone, if preferred. Where needed, a face-to-face wellbeing assessment will also be offered, which will be conducted at community locations throughout the county such as libraries.

  • FAQ: How can I access the service?

    Answer:

    First for Wellbeing is accessible online 24 hours a day, where people can take the free online assessment or find out more about what we offer. For self-referrals… Complete the online self-assessment tool Call us on 0300 126 5000 (Monday to Friday, 8am to 6pm) For referrals… First for Wellbeing has consistent arrangements for referrals from its partners, promoting referrals through the range of services that it offers GPs can refer their patients into specific services or can advise patients to visit the website to complete the self-assessment tool

  • FAQ: Do you have a service for children or young adults?

    Answer:

    Not at the moment. However, we are exploring whether we may be able to offer provision in this area in future.

  • FAQ: Is the service open to anyone or do I need a referral?

    Answer:

    First for Wellbeing is open to all Northamptonshire residents over the age of 18.

  • FAQ: What services will be offered?

    Answer:

    First for Wellbeing deliver a range of core wellbeing services and signpost to a number of other providers offering support with issues such as weight management, emotional wellbeing and smoking cessation.    

  • FAQ: What do you mean by ‘wellbeing’ exactly?

    Answer:

    Wellbeing is how we feel about and experience our life. It is about having a profound sense of happiness and contentment in all aspects of our life, from physical and emotional health, community connectedness, social interactions, relationships, home life, work and financial security. First for Wellbeing is about promoting a life that equally balances all of these aspects of wellbeing to enable everyone to live the best – and healthiest – life they possibly can.

  • FAQ: What do you mean by an ‘integrated’ service? How will you work together?

    Answer:

    The idea behind First for Wellbeing is to work together with public, private and voluntary sectors to improve and streamline existing services and to create new and innovative services where required. Taking a community-wide approach, we have a network of wellbeing experts across the county to offer our customers a more holistic service offering.